Overview

Terms and Conditions

By completing your purchase on EnergeticArms.com, you acknowledge and agree to the following terms:

  1. Final Sale: All sales are final. Once a purchase is completed, it cannot be canceled, refunded, or exchanged. We do not accept returns or offer refunds on any products purchased through our website.

  2. Product Information: We make every effort to accurately describe our products and provide detailed information. However, we do not guarantee that all descriptions, images, or specifications are completely accurate or up-to-date.

  3. Order Accuracy: It is your responsibility to review your order details carefully before finalizing your purchase. Ensure that you have selected the correct items, quantities, and shipping information.

  4. Shipping and Handling: Shipping costs are provided at checkout. We are not responsible for delays or issues caused by shipping carriers or incorrect shipping information provided by the customer. Damage during shipping will be handled through the carrier, not Energetic Arms.

  5. Contact Us: If you have any questions or concerns about your order before completing your purchase, please contact our customer service team at info@energeticarms.com 

By proceeding with your purchase, you confirm that you have read, understood, and agree to these terms and conditions.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@energeticarms.com to receive an RMA number.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@energeticarms.com for questions related to refunds and returns.